xml page cannot be displayed

Category: File Management

2012-10-10 12:52 pm EST

Hits: 350
While trying to install FileZila and I click on FTP cfg. I receive the error page
xml page connot be displayed

How do I proceed from here?

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21,627 Points
2012-10-10 1:35 pm EST
Hello Jaybe,

Using Filezilla FTP is actually easier than you may realize. You do not need to load the configuration file (as you can see, it doesn't work). I typically use the quick connection option, but if you're setting up a connection, then the parameters would be:

Host = domain name (you need to type in your domain name, or the path to your server such as ecbiz83.inmotionhosting.com
port = 21
logon type = normal
user = Cpanel user name (you can find this under AMP)
Password = Cpanel password ( you can reset this under AMP)

Skip the Advanced tab (don't change anything in there)

Transfer Settings - should be set to passive

Skip Charset tab and then try connecting.

Hope this helps! If you need help finding your Cpanel user name, it's in the Account Management Panel (AMP) under Account & Billing details (go to active subscriptions and click on DETAILS again). Here's a video article on using FTP with FileZilla: Using FileZilla Video

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.


Arnel C.

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