How do I create an FTP account for an add-on domain?

Category: File Management

jdhughen
Asked:
2012-01-01 6:08 am EST

Hits: 6,667
I redirected a domain the i allready own to my InMotion account and then added it as a "addon" domain. When I try to create an ftp account in the cPanel I'm only given the option of using the original domain tied to the account. I have the "power" business class account and it says I can host up to 6 sites on my single account. This "addon" process seems to be a piggyback on creating subdomains on the original domain. as an example...
I have MyNewAccount.com
then I "addon", MyOldWebsite.com
I want to create an ftp "ftp@MyOldWebsite.com"
not "ftp@MyNewAccount.com/MyOldWebsite"
Is that posible?

thanks
Joel

You must login before you can ask a follow up question.

You must login before you can submit an answer.

Best answer chosen by InMotion Hosting staff

0

Tim S.
Staff
6,907 Points
2012-01-03 11:32 am EST
Hi jdhughen,

Thanks for posting your question. I'm more than happy to assist you today. In a shared hosting environment, you have one cPanel account. When you create an add-on domain to that cPanel, it creates a folder in your main public_html folder to act as the root folder for that new domain. It is not a subdomain and functions as a completely separate website from your main domain.

When you create an add-on domain, an FTP account is automatically created for the new add-on domain. The document root is set up so that new FTP account cannot access anything but the root folder for the add-on.

I have reviewed your account and in cPanel, I do see the FTP account created for you add-on domain. If you want to create another FTP account you may do that as well. However, it will use your primary domain in it.

I hope this helps! If you need further assistance please feel free to contact us.

Thanks!

Tim S

You must login before you can post a comment about this answer.

Piggybacking on this question, does this mean that all FTP accounts will have the main domain name attached to it? For example, my main domain is ABC.com. I have an add-on domain called XYZ.com. Note that ABC and XYZ are two separate companies. Now, I have some subconsultants for XYZ to whom I want to give FTP access, but I don't want them to see that XYZ is affiliated with ABC.

Is there any way to create an FTP login that says user@XYZ.com instead of user@ABC.com?
dennoi5
3 Points
2013-04-02 1:21 pm EST
Hello dennoi5,
Due to the way cPanel works, all FTP accounts are associated with the main domain on the account. This means there is no way to get an FTP user at XYZ.com using the same cPanel. XYZ.com would need to be a primary domain on a separate cpanel in order to do this.

While this is possible for a VPS or dedicated account, doing so on a shared serer would require a separate hosting account.

Best Regards,
Scott M
Scott
10,075 Points
Staff
2013-04-02 1:25 pm EST
Like this Question?
Write New!
Do you want to publish a tutorial to our support center?

News / Announcements

SSL Certficate Warnings
Updated 2014-04-14 11:34 am EST
Hits: 1899
Heartbleed 0-day OpenSSL security bug
Updated 2014-04-14 04:43 pm EST
Hits: 5138

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!