SAFE email address now getting bouncebacks

Category: Fighting Spam

automationsolutions
Asked:
2012-11-14 4:13 pm EST

Hits: 896
I sent an email to our accountant today (mskipper@bermco.com). We email back and forth quite often and is on my SAFE list...I checked. Just this afternoon, he tried to reply to an email I sent him and he got this message...

The remote server would not or could not accept the message.

Also...

JunkMail rejected...

Looks like it's spamcop.

HELP!!!

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jamesr
Staff
5,889 Points
2012-11-15 9:27 am EST
Thank you for your question automationsolutions?

Sorry for the trouble with the bounces. We looked at your email logs and found the following.

H=atl4mhob14.myregisteredsite.com [209.17.115.52]:50519 I=[173.205.124.151]:25 F= rejected RCPT : "JunkMail rejected - atl4mhob14.myregisteredsite.com [209.17.115.52]:50519 is in an RBL, see Blocked - see http://www.spamcop.net/bl.shtml?209.17.115.52"

The IP address that is blocked is 209.17.115.52. This IP is from the following company:

OrgName: Web.com, Inc.
OrgId: WEBCO-24
Address: 12808 Gran Bay Parkway West
City: Jacksonville
StateProv: FL
PostalCode: 32258
Country: US

Please see:

MX Toolbox

senderbase.org

The bermco.com domain is not using our server for an email server. That domain is pointing to Network solutions.

bermco.com. 7200 IN MX 10 inbound.bermco.com.netsolmail.net.

;; AUTHORITY SECTION:
bermco.com. 87715 IN NS ns43.worldnic.com.
bermco.com. 87715 IN NS ns44.worldnic.com.

Please let your accountant know that his domain email IP is on a blacklist and to contact his hosting company to have the IP cleaned or replaced. Unfortunately, when an IP is on a blacklist, there is nothing we can do to accept their emails. Sorry for the inconvenience.

Take Care!

James R

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