Cannot install module on add on domain (with drupal).
Category: Drupal
I am able to install any module on my main site (drupal 7 site). But on my add on domain, if I install a module by uploading get message:
Unable to create directory 'temporary://update-extraction-eda84aec/ctools/'
If I install a module by "install from a URL", I get message:
* The specified file temporary://fileRdc5AN could not be copied, because the destination directory is not properly configured. This may be caused by a problem with file or directory permissions. More information is available in the system log.
* http://ftp.drupal.org/files/projects/token-7.x-1.0-beta7.tar.gz could not be saved to temporary://update-cache-eda84aec/token-7.x-1.0-beta7.tar.gz.
* Unable to retrieve Drupal project from http://ftp.drupal.org/files/projects/token-7.x-1.0-beta7.tar.gz.
Unable to create directory 'temporary://update-extraction-eda84aec/ctools/'
If I install a module by "install from a URL", I get message:
* The specified file temporary://fileRdc5AN could not be copied, because the destination directory is not properly configured. This may be caused by a problem with file or directory permissions. More information is available in the system log.
* http://ftp.drupal.org/files/projects/token-7.x-1.0-beta7.tar.gz could not be saved to temporary://update-cache-eda84aec/token-7.x-1.0-beta7.tar.gz.
* Unable to retrieve Drupal project from http://ftp.drupal.org/files/projects/token-7.x-1.0-beta7.tar.gz.
Best answer chosen by InMotion Hosting staff
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Hi bigapple, Thanks for your patience. I went ahead and tested it out on my dev server. I found that I got the same error message when I tried to install it using the URL method. I did however, find what the cause of the problem is: * You need to go into configuration tab in admin. * Then, under the media heading click on file structure. * Once it loads your settings you'l'l need to adjust the Temporary Directory to point to a file folder on your account. * I create a specific folder called drupal-temp. * I placed this folder at the same root as I installed drupal. * You'll have to specify the path to it from the server. In my case, the path was: '/home/username/addondomainROOT/durpal-temp' You'll need to replace username with your actual username. Then replace the addondomainROOT with your document root for your addon domain. Once I did that it worked. I hope this helps! If you need further assistance please feel free to contact us! Thanks! Tim S |
OTHER ANSWERS
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Hi bigapple, Thanks for posting a question. I'm going ahead and testing this on my dev server. As soon as I have some more information to relay, I'll post a comment here for you. Thanks for your patience while I look into this for you! Tim S |
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