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Incoming emails not working.

n/a Points
2015-03-02 12:46 am EST

Hits: 327
I was told my incoming emails would work after 24 hours. It's been about 3-4 days. My business cards are being picked up today and the biggest event of all time is tomorrow. The email address on my printed cards are not working and this is a huge mess for me. Please guide me as to why as I have less than 24 hours until I will be handing out my business cards. thanks!

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I'm sorry,
3 Points
2015-03-02 12:48 am EST



42,973 Points
2015-03-02 10:34 am EST

I'm sorry to hear about your emails not working. I double-checked your domain name, and this what I found:

[Redirected to]
Registrar URL:
Registrant Name: Sally Gray
Registrant Organization: Sassy Sally
DNSSEC: unsigned

The above query results indicate that the domain name of is not pointed to our hosting service. Since it is pointed to, our web hosting service AND email service is not yet available to you. For more information on changing the domain to point to our service, please see Updating Your Domain Name Servers.

Our apologies that this doesn't immediately fix your email problem. There is typically a 6-8 hour period of propagation when the change is applied. Please make the change as soon as possible so that you can see your email working. Since your domain is not registered with our domain registrar, we have no way to make that change for you. You will need to contact the entity where you purchased/registered your domain to make this change.

I hope this helps to answer your question, please let us know if you require any further assistance.

Kindest regards,
Arnel C.

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I have done the migration, just waiting on it to actually take place...
3 Points
2015-03-03 12:34 am EST
Hello SassySally,

Thats' great! Please let us know if you have any issues or further questions.

Best Regards,
TJ Edens
10,077 Points
2015-03-03 12:15 pm EST
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