InMotion Hosting Support Center

Why did this happen

Category: Billing

InMotionFans
n/a Points
Asked:
2015-09-05 3:58 pm EST

Hits: 81
my friend email myself but they then received notification from post master saying massage failed , my friend thinks I blocked them when I can assure you I didn't , can you tell me why my friend received this message

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John-Paul
Staff
31,633 Points
2015-09-08 12:56 pm EST
Hello,

Thank you for contacting us about a failed/returned email message. There are many reasons an email can fail. Our Bounceback Parser tool can often help determine the cause of a returned message.

We are happy to help you troubleshoot further but will need to review the full "failed email message." Can you provide this?

For example, it typically says the specific reason why the email failed.

Let us know if you have any further questions.

Thank you,
John-Paul

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