How can I login to my cPanel and download my resources even when my site has shut down? p ugah pu 4 years ago updated 3 years ago Answered
Thanks for the question about accessing an account where the site has been shut down. You will need to call and speak with our live technical support team in order see if: 1) the files are still available and 2) be given a link to access your old files. At times files may still be available, but these situation would be handled on a one-on-one basis. If your account is still active, then you should be able to access the files using the cPanel File Manager or FTP client.
If you have any further questions or comments, please let us know.