Downgrade hosting plan from dedicated to "pro"

  • Answered
Talk to some of representatives and was told to write using support center.
We use to have dedicated hosting for but we don't need it anymore and would like to downgrade it to "Pro" plan. For account verification, last 4 digits of CC on file: 7232.
Hello efstyle,

I do see record of your support contact. What the agent meant was to send the request in an email to our support center at [email protected] as they must forward the request up to our Systems team for the downgrade.

I hope this answers your question. If you have any more questions or information specific to the issue please leave a comment below so we can further assist you.

Best Regards,
Scott M