Access to

  • updated
  • Answered

I am a U.K. resident tying to access the, it always comes up with the 403 error message access denied! I have been in touch with the secretary every body sympathetic but still no access. Google brings up the web site but as I have already stated whatever the device, iPad, iPhone, or even my Microsoft tablet no joy!

I just share an interest in Catalina Yachts !

Thanks in anticipation, from Bonnie Scotland 

IMH Support Agent 2
  • Answered

Hello Bonnie,

Sorry for the problem with getting a 403 error when attempting to access the website.  Generally, the 403 error is a security message that can appear if you're trying to access a server when you don't have permission.  

It can also occur when you're using a VPN.  If you are using a VPN, then try disconnecting it first and then try the website again in a browser to see if the error repeats.

You may also want to try using a public DNS server.  For more info on using Google's Public DNS, check out this article. It's generally considered "more secure" so it may help with accessing the website.

If you continue to have problems with accessing websites, then you may need to speak with your local ISP's (internet service provider) technical support team for additional assistance. 

If you have any further questions or comments, please let us know.

Kindest Regards,

Arnel C.