site down

  • updated
  • Answered

Hello Support,

My site experienced downtime last night around 9:30 and early morning around 3am. Would you know the cause? 

Thank you,


Duplicates 1
My site is down, I need your assistance
IMH Support Agent 2
  • Answered

Hello Zhao1sir,

Sorry for the issues with site being down.  You will need to contact our live technical support team in order to get that specific information. You will need to provide verification of the account to get specific information about your account.  If you have any further questions or comments, please let us know.

Kindest Regards,

Arnel C.