IMH Support Agent 5
Hello jerrywaxman,

Thank you for submitting a question about Puttygen and SSH keys. Unfortunately, if the Puttygen program is hanging up, there is no way we can replicate the error. The steps in the article are complete and were tested. You may need to re-install Putty or download a fresh copy. Local computer troubleshooting may be the best bet in this case.

Christopher M.