I cannot upgrade my old website

  • Answered
Please help, i'm using filezilla, it gives me this info."Connection attempt failed with "EAI_NONAME - Neither nodename nor servname provided, or not known". can you help out?"
Hello, Thank you for your question regarding issues upgrading your website via FTP. Here is a helpful link to our guide on How to Setup FTP with FileZilla. I recommend viewing your FTP settings in cPanel to ensure they are correct. As a test, you can use your shared IP as the hostname. Thank you, John-Paul