InMotion Hosting Support Center

What does this message mean?

Category: Website

2015-05-19 5:10 pm EST

Hits: 120
Everytime I try to do anything in wordpress, I keep getting this message. Am I doing something wrong?

Error establishing a database connection

This either means that the username and password information in your wp-config.php file is incorrect or we can't contact the database server at localhost. This could mean your host's database server is down.
•Are you sure you have the correct username and password?
•Are you sure that you have typed the correct hostname?
•Are you sure that the database server is running?

If you're unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress Support Forums.

You must login before you can ask a follow up question.

You must login before you can submit an answer.



31,633 Points
2015-05-19 5:44 pm EST
Hello JohnHHarris,

Thank you for contacting us about database connection problems. We are happy to help you troubleshoot your WordPress website, but will need some additional information.

What specific steps are you taking to get the error? (This will help us test and replicate the error)

Did this just start happening?

What was the last thing you worked on before this started happening? For example, did you install a new theme/plugin, change site URL, etc.

If you have any further questions, feel free to post them below.

Thank you,
John-Paul B

You must login before you can post a comment about this answer.

Like this Question?

Forum Login

You are NOT logged in. You can still browse our Support Center.

To participate within our Community Support Forum:

Need more Help?

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!