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Our site is down

Category: Website

InMotionFans
n/a Points
Asked:
2015-03-12 4:10 pm EST

Hits: 88
There seems to be an issue with Prestashop and is derived from a memory issue. How can we resolve and get our site back up? Zenshelf.com

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John-Paul
Staff
31,539 Points
2015-03-12 4:26 pm EST
Hello,

Thank you for your question about your site being down. Since your site is showing a "Allowed memory size exhausted" error, you may be hitting a PHP limitation.

Our guide on Fixing the Allowed memory size exhausted error, explains how to increase your memory limitation.

If you have any further questions, feel free to post them below.

Thank you,
John-Paul

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0

garrettpatton
2015-03-13 12:45 am EST
This is very nice answer john and really appreciating.

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