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My submit form is not working and thank you page will not load. I am told it is a dreamweaver issue but cannot figure it out. Can anyone offer advice?

Category: Website Design

2012-05-25 12:28 pm EST

Hits: 3,222
In Dreamweaver I get the error message:
Dynamically related files could not be resolved because definition in not correct for server.
Any help would be appreciated.

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41,747 Points
2012-05-25 12:55 pm EST
Hello Charlen150,

I took a look at it and spoke with one of the design folks who work in Dreamweaver here. Just to clarify technical support's stance on this, this is an issue that requires that you provide code on your Contactus page - both for formatting and for fixing the form. This is why they were unable to provide you a specific answer.

We can't provide you the code specifics, but I can at least point out what the problem is on your form:

On the CONTACTUS.HTML page You have this line:

form class="required-form" action='thanks.html' method="post"

The ACTION actually needs to be the script that is processing the form. And your action script needs to link to the Thank You.html page.

Additionally, in terms of the formatting, you need to create DIVs to separate the sections so that they don't overlap into each other like they're doing now.

I hope this helps to clarify the issues and get you pointed in the right direction. Get the right script in there (there are a variety of Form scripts - you'll need to select one for your use), and you can also easily fix the formatting with a little HTML.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.


Arnel C.

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2013-01-25 3:33 pm EST
I too am trying to make a submit form work (send me email) and I am working in Dreamweaver. I am a beginner at this but have some ideas for you.
To create a form in dreamweaver you-
1. create the form on your html page (text fields, submit button, etc.)
2. select the form and in the properties panel make sure it has an id, in the action field put the name of the php file that has the cgi script in it, choose a method and an enctype.
3. upload the form html page and the php page to your site.
With my form the customer service rep I spoke with said it seems to be working from his end and sending an email, yet I am receiving no email.

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