InMotion Hosting Support Center

Questions

823 Views
1 Answer
When guest checkout is enabled the order and account creation forms will not accept any phone numbers. I have made the phone number optional in the ...
deigam5 2015-09-18 04:22 pm EST
802 Views
1 Answer
I have transfer my website. All the files and database are from version 1.5.0.17. Everything works good but when I tried to upgrade to another version...
FerBo7 2014-07-06 05:18 pm EST
793 Views
1 Answer
I am having a problem using paypal on my prestashop 1.6.0.9, and when one purchase how ever error occurs "Error occurred: Please try to conta...
InMotionFans 2015-01-26 09:52 pm EST
784 Views
1 Answer
Hello I purchase a template at Templatemonster.com and I installed the template in my godaddy VPS server, it was not that fast, then I setup an SSL f...
InMotionFans 2014-12-01 10:09 pm EST
781 Views
1 Answer
Right now I do not have access to PREFERENCES>CMS, in my back office. The following error shows. Category cannot be loaded. Please advise. ...
heartlandpet 2015-03-13 07:35 pm EST
773 Views
1 Answer
I have setup some files as virtual products. The customer can purchase but the download never finishes. I have a feeling I need to increase a limi...
scannon2 2013-05-04 08:30 am EST
769 Views
1 Answer
Your last advise on how to locate the products.css was very helpful, I was able to modify the Primary Product Image size. This time I am trying to ...
heartlandpet 2014-07-06 08:31 pm EST
764 Views
2 Answers
hello, I have this HTTP 500 error now for days , i use ps 1.5.3.1 version. How i can get trough normal payment ? i did set up even API signature...
jack76 2013-03-27 08:46 am EST
764 Views
1 Answer
I discovered that no matter what I do i can't delete two of my categories that I no longer need. Sweaters Leashes These are the last two a...
heartlandpet 2015-04-10 10:21 pm EST
759 Views
1 Answer
I was given this link from tech support so I'm hoping you can help me. Yesterday I tried to create a prestashop multistore which caused several g...
InMotionFans 2014-09-24 07:19 am EST
758 Views
1 Answer
Have installed and are using prestashop 1.6, at my prestashop admin dashboard, when I press "my store" to view my store, it only goes to a ...
MartinBenjamin 2014-04-28 12:42 pm EST
744 Views
1 Answer
Hi, I need help in url for two stores in prestashop. I have two domains, www.example1.com and www.example2.eu are registered in different registrar ...
InMotionFans 2014-12-17 03:27 pm EST
731 Views
1 Answer
I will leave the USER and PASSWORD in the private links section. Please note also that if you want to view my store FRONT END you can do so by clicki...
heartlandpet 2014-06-28 02:21 pm EST
731 Views
1 Answer
I set configuration in prestashop 1.6 back office, i am using google as email hosting, already set MX records SMTP Server: smtp.gmail.com SM...
InMotionFans 2015-12-15 08:01 pm EST
730 Views
1 Answer
When I try to upload an image, I only see a broken icon image. My path is http://ecbiz158.inmotionhosting.com/~enpana5/admin123/img/cms/chupete.jpg ...
Enpanales 2015-01-18 05:20 pm EST

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