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Cannot enable spam Auto-Delete filter setting

Category: Email

paulhaag
Asked:
2015-03-14 2:22 pm EST

Hits: 241
when turning on spam assassin "Spam Auto Delete" filter i am getting the following error
Fatal!
Write Failure: /etc/vfilters/example.com

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I retried turning on the auto delete feature and am still getting the same write error message and auto delete stays turned off, please check again. It still looks like the cpanel function cannot update the setting. please check again
paulhaag
8 Points
2015-03-16 07:22 pm EST

OTHER ANSWERS

0

John-Paul
Staff
31,633 Points
2015-03-16 4:57 pm EST
Hello paulhaag,

Thank you for your question about enabling Auto-Delete in Spam Assassin. I checked and it seems your Auto-Delete option in Spam Assassin is working now.

Let us know if you are still having problems at this time, or contact Live Support.

If you have any further questions, feel free to post them below.

Thank you,
John-Paul

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It still will not let me turn on the auto delete feature! I get the same error message. Please recheck!
paulhaag
8 Points
2015-03-16 7:23 pm EST
Hello paulhaag,

I checked and it says it is enabled. If you are still getting errors, you will want to contact the Live Support team so they can assist you as it may be account specific.

Kindest Regards,
Scott M

scott
43,761 Points
Staff
2015-03-16 8:21 pm EST
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