InMotion Hosting Support Center
dirath168 asks: When I type in my cPanel username and password, it is rejected. What should I do, can I reset it?
1 Answer
Asked 2017-03-22 12:49 pm EST
NelsonRV asks: The email response is being blocked by the spam filter, and is only a simple text. We are a company that is dedicated to the sale of products and we ...
1 Answer
Asked 2017-03-22 11:12 am EST
syip asks: Am I allowed to running golang and docker in Shared Business Hosting? What is the best plan if I have these requirements?
1 Answer
Asked 2017-03-21 10:09 pm EST
InMotionFans asks: I have created my own site that I will be loading to my main domain. I have created a subdomain for my ecommerce. I have not yet installed opencart bu...
1 Answer
Asked 2017-03-21 07:50 pm EST
MACWebMaster asks: Yesterday I finally pointed my domain name ( to the InMotion servers. It is working, but when I navigate away from the home page...
1 Answer
Asked 2017-03-21 07:16 pm EST
zab asks: I am trying to use a custom designed template for WHMCS. I tried to replicate a video tutorial from WHMCS, but it looks like the page has no style. Wh...
1 Answer
Asked 2017-03-21 01:47 pm EST
InMotionFans asks: Could someone confirm the stylesheet to edit OpenCart 2 font and color scheme is located in ../store/catalog/view/theme/default/stylesheet? I've...
1 Answer
Asked 2017-03-21 01:08 pm EST
InMotionFans asks: I have installed Magento 2.15. And it works well with the "Porto" theme. I was able to log in as admin before. But now I am not able to open...
1 Answer
Asked 2017-03-21 11:05 am EST
InMotionFans asks: I followed your instructions of how to install a third-party certificate, but when I try to connect to my website it presents it as unsecure.
1 Answer
Asked 2017-03-20 03:55 pm EST
InMotionFans asks: in the security adviser I got a message 'Manually edit /etc/ssh/sshd_config and change PermitRootLogin to “without-password” or &ldqu...
1 Answer
Asked 2017-03-20 03:37 pm EST
InMotionFans asks: I wasn't able to connect to my website this morning. I've gone through my files and I couldn't find anything wrong. Just wondering if a...
1 Answer
Asked 2017-03-20 11:30 am EST
cvegas asks: Just signed up for a reseller account today and saw the information for the IP address in the technical info. I'm using cloudflare for dns and an...
1 Answer
Asked 2017-03-20 02:37 am EST
Kanmani vj asks: When I am trying to connect localhost to cpanel database I got this error A connection attempt failed, because the connection party did not properly ...
1 Answer
Asked 2017-03-19 12:31 am EST
bobmc asks: Please visit, then click Tower One, then click pending. I need some help fixing the php errors also, I could use some help ma...
1 Answer
Asked 2017-03-18 03:21 am EST
InMotionFans asks: I am looking for a web building tool, I currently have a Magento which I am struggling to finish. I want a simple to create website that I can sell ab...
1 Answer
Asked 2017-03-18 02:09 am EST
InMotionFans asks: Ever since Daylight Savings Time has become active, the Inmotion server time remains wrong. When does Inmotion intend to correct this?
1 Answer
Asked 2017-03-17 05:08 pm EST
InMotionFans asks: Image Too Big Provided og:image URL, [The URL] could not be downloaded because it exceeded the maximum allowed sized of 8Mb. In my website, all images...
1 Answer
Asked 2017-03-17 03:47 pm EST
llewellyn1012 asks: I have my open cart installed in the domain root directory, and I want to move it from the root to a sub directory I have copied all the OC files to ...
1 Answer
Asked 2017-03-17 03:06 pm EST
ryanhartnett asks: I'm using Wordpress/Boldgrid. Is there a way to change how the site will look in a mobile device? For example, I have the home page set up how I ...
1 Answer
Asked 2017-03-17 01:47 pm EST
InMotionFans asks: Hi, I want to manage my stock/inventory via my site but I don't want the any reference to 'In Stock', 'Out of Stock', 'L...
1 Answer
Asked 2017-03-17 11:44 am EST
InMotionFans asks: Wee can login to mail via web browser wemail for our domain. I can access mail through cPanel. However we cannot access mail via Mac mail or Outlook. ...
1 Answer
Asked 2017-03-17 11:10 am EST
InMotionFans asks: E-mails I send to yahoo addresses either aren't received or are received after 24 hours. I also get mail delivery notices telling me the e-mail ...
1 Answer
Asked 2017-03-17 10:49 am EST
InMotionFans asks: Hello. I have ordered a plan as a potential new customer. I said I would pay by sending a cheque or money but would like to cancel my order please? I...
1 Answer
Asked 2017-03-17 09:46 am EST
InMotionFans asks: Do you support hosting for .NET Core applications? If so, which plans allow it, and how would one deploy?
1 Answer
Asked 2017-03-16 11:44 pm EST
oscarpari asks: This message was sent to my mail "Our staff has been trying to contact you over the telephone in order to verify your account signup for image...
1 Answer
Asked 2017-03-16 07:39 pm EST
oscarpari asks: Buy a hosting to INMOTION with my debit card, how long it takes to activate it
1 Answer
Asked 2017-03-16 12:26 pm EST
chrispo asks: My Roundcube webmail seems to be bungled up (whereas Squirrelmail and other clients are fine). Is there a way to do a hard reset on Roundcube? In ...
1 Answer
Asked 2017-03-16 11:57 am EST
InMotionFans asks: While setting up a new website, using the Wizard, it asks for a Security Token for Pushbullet. Please advise.
1 Answer
Asked 2017-03-16 10:31 am EST
InMotionFans asks: I have created a new add-on domain, installed Boldgrid successfully, but i am getting a 403 error, access forbidden. Error pages show that the site...
1 Answer
Asked 2017-03-16 10:11 am EST
Aleksim asks: Im using Contact Form 7. It takes 5 to 8 seconds to submit the form, tried on a fresh install with no theme and no plug-ins but no luck. I also trie...
1 Answer
Asked 2017-03-16 02:20 am EST

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