InMotion Hosting Support Center
InMotionFans asks: My site has been going down multiple times per day. Read time out. I have also noticed a slow loading issue. I wanted to open a ticket but not su...
1 Answer
Asked 2019-03-22 03:32 pm EST
10_ray asks: Email sent to @yahoo addresses are being returned to our inbox. Other domains can receive our emails just fine.
1 Answer
Asked 2019-03-15 03:59 am EST
Tango69 asks: I installed Mautic and use Thrives (Wordpress Plugin) on a other host. After setup the API connection I could use the Thrive Optin builder in coorp...
1 Answer
Asked 2019-03-13 09:53 am EST
usmanab1 asks: when i installed the pretashop its shwoing showing these errors (1)Fileinfo extension is not enabled (2) Intl extension is not loaded (3)Instal...
1 Answer
Asked 2019-03-05 04:48 am EST
wael.inotek@gmail.com asks: Once I created my new hosting account I tried to install Concrete 5 and I got the following error: "Required PHP extension not found : mcrypt&qu...
1 Answer
Asked 2019-03-01 07:30 pm EST
lh536 asks: Hi, is it possible to change the default cPanel username? How can I change it? Thank you!
1 Answer
Asked 2019-02-12 03:41 pm EST
AMPOLMOVINGINC asks: Customers send us emails using the contact form on our website. When I receive it in my mailbox and I click on "reply" it automatically tri...
1 Answer
Asked 2019-02-09 02:42 pm EST
makingtheimpact asks: I haven't managed a dedicated server like this before, I only have experience with shared hosting, so please excuse my newbieness. There is n...
1 Answer
Asked 2019-02-07 12:10 pm EST
lbox asks: I cannot access any Webmail accounts. After trying to access all of the accounts, we were welcomed by an 404 error page for each. We recently added th...
1 Answer
Asked 2019-01-31 03:30 pm EST
nico@comsys.co.za asks: when i click http://biz254.inmotionhosting.com/plus my username, i get this warning: connection aborted because it was infected with URL:Phishing warn...
1 Answer
Asked 2019-01-23 11:36 am EST
cdbunch asks: I want to register a .world domain name and use it with my Inmotion server. I know that Inmotion does not directly support .world domains. Can you exp...
1 Answer
Asked 2019-01-22 12:14 pm EST
retail50 asks: i setup a subdomain yesterday and i know it says can take upto 24hrs, its almost that now and its still not showing online ?
1 Answer
Asked 2019-01-21 04:55 pm EST
rick85251 asks: Hello, I notice my email filters and whitelist does not seem to work well. I consistently see emails ending up as identified as spam even though I h...
1 Answer
Asked 2019-01-12 09:53 pm EST
milan1405 asks: How i can make image slider and banner in prestashop 1.7?
1 Answer
Asked 2019-01-10 08:35 am EST
shya asks: Hi I registered at at InMotion Hosting and activated the link as requested. However, I could not be able to access through "AMP LOGIN". It ...
1 Answer
Asked 2019-01-10 05:52 am EST
eanllc asks: When I purchased my domain account, one of the options was Website Builder. Now that this is defunc, where is my free website builder type software?...
1 Answer
Asked 2019-01-07 02:58 am EST
maarteno asks: I can access the domain name with the files in public_html via http://vps####.inmotionhosting.com/~[cpanel username]/ If i add a domain, say example ....
1 Answer
Asked 2018-12-26 04:30 pm EST
Fred24 asks: I cannot make successful log in, after i input my Username and pasword- The Log in is invalid appear on the screen. I am using Phone and desktop to ac...
1 Answer
Asked 2018-12-24 07:21 am EST
CBranco asks: Hello, I am a inmotion hosting customer with a reseller hosting plan. I would like to turn on PHP output buffering. Can I do it at the cpanel or W...
1 Answer
Asked 2018-12-04 04:04 pm EST
suzieCHS asks: I want to move existing site from prestashop to wordpress
1 Answer
Asked 2018-12-03 03:39 pm EST
amit538 asks: after complete installation of plugin warning message comes "Your PHP setting max_input_vars is currently set to 4000. We recommand to set this v...
1 Answer
Asked 2018-12-02 05:10 pm EST
yousefh asks: I purchased SSL cert 12/2017 through the cPanel for doorshop.com. The certificate was from Comodo and is about to expire (next month) I am unable to ...
1 Answer
Asked 2018-11-21 01:30 pm EST
DJRizzo asks: I attempted to submit a ticket on this. But every time I clicked "submit" nothing happened. I tried it in both Safari & Chrome web brows...
1 Answer
Asked 2018-11-20 11:14 am EST
nev asks: When I populate the shared address book with contacts, it is not visible to any other accounts. In cPanel Email accounts I have "Shared Address B...
1 Answer
Asked 2018-11-16 08:36 am EST
Chris_AU asks: I'm currently on PS1.6.0.9 Bootstrap default theme, no third party module and I would like advice from those who have resolved similar issues or ...
1 Answer
Asked 2018-11-14 09:05 pm EST
larsonc asks: My site was moved to a different server. I recently realized that the scheduled cron jobs had stopped working. This is the path: /opt/php72/bin/php -q...
1 Answer
Asked 2018-11-08 03:40 pm EST
Andy.Lagopus@ZootopiaNewsNetwork.com asks: in PHPMyAdmin, when I try to copy an sql to an empty one I made using the wizard it gives me an error. Also the new database that I created in the wiz...
1 Answer
Asked 2018-11-02 02:06 pm EST
souqalibaba asks: dear sir ...yesterday..when want to update WP theme founded when upload theme,plugin,media, WP update have error message "Missing a temporary...
1 Answer
Asked 2018-10-24 10:18 am EST
tami9191 asks: Hi, I've shared hosting plan(Power Hosting). I need to know how to reduce the Wordpress response time in Google page insights. Two different web...
1 Answer
Asked 2018-10-23 11:15 pm EST
JohnTaber asks: Hi InMotion: My wife and I are getting hit by the email scam that lists one of your passwords then asks for bitcoin payment. Here is a link to an art...
1 Answer
Asked 2018-10-23 05:34 pm EST

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