InMotion Hosting Support Center
Thje Duib Dei asks: In BOLDGRID How do we add a new into the social media icon to show up in the social media menu? there is no place for it in In BOLDGRID
1 Answer
Asked 2019-05-17 06:03 am EST
chaffeeb asks: Using the print icon at the bottom of each blog post, I've found that the website header that's on each web page prints at the top of each p...
1 Answer
Asked 2019-05-15 12:51 pm EST
tollfree asks: Our wordpress website having articles and some videos , though we have enough bandwidth with 2GB RAM, whenever real time traffic reaches around 1500 v...
1 Answer
Asked 2019-05-15 12:54 am EST
cgema asks: Email that I send to gmail users are going to their spam. Since this is often times a new client, I have no way of knowing if it is going to their s...
1 Answer
Asked 2019-05-12 08:50 pm EST
KimberHar asks: Hi, In full disclosure, I send a trouble ticket on this to Inmotion but I’d like to learn how to fix this since it affects so many of my website...
1 Answer
Asked 2019-05-11 11:51 am EST
mathi77 asks: I'm trying to move a WordPress site to our InMotion Hosting account. The admin from the old location sent me a backup of the current site that h...
1 Answer
Asked 2019-05-08 12:30 pm EST
KimberHar asks: Hi, I'm having trouble updating my php for Wordpress. When I update it keeps giving me errors on my website. I'm trying to find a php compat...
1 Answer
Asked 2019-05-08 10:40 am EST
casey745 asks: I am planning on adding a new field to the Moodle user profile page and it will be set to be a required field for new registrants. Will this have any ...
1 Answer
Asked 2019-05-03 06:36 am EST
Pooja123 asks: When I am trying to send email continuously receiving the response as " smtp;550 SPAM id= xxxxxxxxxxxxxx ". What that it means ? could you g...
1 Answer
Asked 2019-05-03 12:43 am EST
jlbrown asks: I tried to do an update on my website and corrupted something. Unfortunately, I didn't back it up beforehand. Does InMotion do automatic periodic...
1 Answer
Asked 2019-04-25 04:25 pm EST
luker@blueskylandexpress.com asks: I wish to point my domain to squarespace, but do not want my email system to be changed to squarespace or google. Which cname records and A records do...
1 Answer
Asked 2019-04-25 02:39 pm EST
doug4350 asks: Hi inmotion hosting team, I have a simple site with static content created in OpenCMS - a landing page and a couple of page links branching off. I&#...
1 Answer
Asked 2019-04-23 12:55 am EST
ch asks: I just changed my plan from a 'launch' one to a "WP" one. And I'm really satisfied! But I terribly miss AWSTAT (which is not...
1 Answer
Asked 2019-04-21 08:41 am EST
gumstic asks: Hi I'm trying to add a new property url to Google Console. I add the DNS TXT record to my domain DNS zone editor and copy the code generated fr...
1 Answer
Asked 2019-04-18 06:16 am EST
Przzz asks: Hi, i just purchased your "Power" Shared hosting plan I called the sales departament to verify my account, everything went ok but then i go...
1 Answer
Asked 2019-04-10 02:23 pm EST
InMotionFans asks: I work with a client account ************************** Connected script from virusdie.com But the script does not work "requests for external ...
1 Answer
Asked 2019-04-10 02:27 am EST
rocky42 asks: I have the "info@" account just started. Have received and sent emails. When trying to get into SpamExperts, I enter the domain (several tim...
1 Answer
Asked 2019-04-03 06:38 am EST
whmeade10 asks: How do I forward from one domain to another? I have an old website that when users put in that address it forwards them to the new website. This sho...
1 Answer
Asked 2019-03-29 10:26 am EST
InMotionFans asks: The emails appear to come from my own email account, and claim the hacker has my password. They want either money or Bitcoin. I have changed my emai...
1 Answer
Asked 2019-03-28 06:05 pm EST
fblittle asks: I want to change my Theme from the Enfold Theme that I am now using to using the DIVI theme, however, it requires me to re-write each page if there is...
1 Answer
Asked 2019-03-27 02:34 pm EST
fblittle asks: I want to change my Theme from the Enfold Theme that I am now using to using the DIVI theme, however, it requires me to re-write each page if there is...
1 Answer
Asked 2019-03-27 02:34 pm EST
gmarticorena asks: Hi today I purchased this server sistemadeenvio.info (sistem26) and I want to use the 2 hour free managed support. Please do this (in this order) ...
1 Answer
Asked 2019-03-27 11:04 am EST
InMotionFans asks: My site has been going down multiple times per day. Read time out. I have also noticed a slow loading issue. I wanted to open a ticket but not su...
1 Answer
Asked 2019-03-22 03:32 pm EST
10_ray asks: Email sent to @yahoo addresses are being returned to our inbox. Other domains can receive our emails just fine.
1 Answer
Asked 2019-03-15 03:59 am EST
Tango69 asks: I installed Mautic and use Thrives (Wordpress Plugin) on a other host. After setup the API connection I could use the Thrive Optin builder in coorp...
1 Answer
Asked 2019-03-13 09:53 am EST
usmanab1 asks: when i installed the pretashop its shwoing showing these errors (1)Fileinfo extension is not enabled (2) Intl extension is not loaded (3)Instal...
1 Answer
Asked 2019-03-05 04:48 am EST
wael.inotek@gmail.com asks: Once I created my new hosting account I tried to install Concrete 5 and I got the following error: "Required PHP extension not found : mcrypt&qu...
1 Answer
Asked 2019-03-01 07:30 pm EST
lh536 asks: Hi, is it possible to change the default cPanel username? How can I change it? Thank you!
1 Answer
Asked 2019-02-12 03:41 pm EST
AMPOLMOVINGINC asks: Customers send us emails using the contact form on our website. When I receive it in my mailbox and I click on "reply" it automatically tri...
1 Answer
Asked 2019-02-09 02:42 pm EST
makingtheimpact asks: I haven't managed a dedicated server like this before, I only have experience with shared hosting, so please excuse my newbieness. There is n...
1 Answer
Asked 2019-02-07 12:10 pm EST

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