Can I Recover Emails?

  • Answered
Hi, I have a premium account with you. One of my staff emails were configured on POP, unfortunately the system crashed and we lost the pst file. I request to know if I can recover recover those emails from your server email database. Please help!
Duplicates 1
How Do I Recover Email?

My email was deleted when I changed server. How do I get them backups or how can I sync ffrom my phone?

  • Answered

Hi Ashman, 

I'm sorry you're experiencing this issue. I recommend reaching out to our 24/7 live support. They can take a closer look at your account and assist further. 

Kindest regards,


Hello, Thank you for your question. Because backups run every 24 to 36 hours and overwrite the previous one, if you want a backup from a week ago restored, it is not likely we will have a backup. If the emails were downloaded via POP recently, we can check for an available backup. You can request a data restoration in AMP. If you have any further questions, feel free to post them below. Thank you, -John-Paul