Lost access to AMP

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Anonymous
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Our developer lost personnel with access to my company domain and they don’t know the last four of any credit card used. I can’t access the AMP to unlock the domain to move it to another server.  My domain www.ra-foundation.org was bundled with several others by the developer in a hosting package.  We need the authorization code in the amp.  I have appealed to your legal department with proof of rights to the domain with various legal documents but have zero response from legal, no case number or ticket number nothing.  Can someone help liberate my domain?

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Josh Green
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Hello, 

I am very sorry to learn that you're experiencing those issues with the domain. Unfortunately, we wouldn't be able to assist with this in a community thread. For further account-specific assistance, you'll need to reach out to us directly at 757.416.6575.

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Carrie Smaha Senior Manager Marketing Operations

It looks like the domain is pointed to Network Solutions at the moment, so you might want to reach out to them about getting access to your domain. From our side, we would not be able to release a domain that is parked at Network Solutions. You can make your appeal to them using the same legal documentation you've already put together.

Best of luck.

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-1
Josh Green
  • Answer
  • Answered

Hello, 

I am very sorry to learn that you're experiencing those issues with the domain. Unfortunately, we wouldn't be able to assist with this in a community thread. For further account-specific assistance, you'll need to reach out to us directly at 757.416.6575.