high load on vps account

  • updated
  • Answered

Hi all, our site is experiencing really high load averages today, over 5 since about 3am this morning.  We are on a VPS-1000HA-S account.

At times the site is not loading.

I cannot seem to submit a ticket.  When I hit submit nothing happens.

What is the best way to address this issue?

Thank you.

  • Answered

Hi tcnolan7, 

I'm sorry you're experiencing high load times. Please contact our Support Department so they can take a closer look. You can call or initiate a chat if you're unable to submit a ticket. 

Kindest regards,