Jetpack Says 'Server credentials can be found with your hosting provider'. How Do I Enter Server Credentials If It Does Not Find Them?

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It is needed to backup.

I upgraded to Premium Jetpack. When you setup the automatic backups, it asks you to login to your server via port 22 and get the server/site credentials. Then there is a box that says ' Only non-encrypted private keys are supported.

By adding credentials, you are providing us with access to your server to perform automatic actions (such as backing up or restoring your site), manually access your site in case of an emergency, and troubleshoot your support requests.'

I have searched Inmotion support for the word "credentials" and find nothing. Does anyone have an idea where I can start? I don't think it found the credentials automatically