I started with one email account and set it up on Outlook 2016. After some tweaking it works perfectly. Months later I'm trying to set up another email account in Outlook 2016 but it won't receive the emails and I don't remember what tweaks I used. All the Outlook settings match in both accounts. It will send out emails but won't receive, however, when I check my webmail the emails are sitting there waiting to be downloaded into Outlook. I am using IMAP with all the same settings on both accounts.
Customer support service by UserEcho