Delay in Publishing the data on Website

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My client is facing difficulty in publishing the data on website, it is taking more than 15 minutes to publish an article.

Website is

I contacted your support team and they told me that the IP address is trying to connect causing a large amount of server load, as it has hit 11564.

This is the IP of my client's computer.

Please guide in resolving this issue as we have no idea what is causing this.


Hello Sidharth,

That does seem odd, have you tried publishing the same article that your client is trying to publish from your IP address? If it seems to be faster than they may have something running on their computer which is slowing it down. I would try to do that first before moving forward.

Best Regards,
TJ Edens