Web pages do not work in internet operator "Claro - América Móvil"

  • Answered
all my customers who have an Internet operator can not accesder clear their web pages in Peru.
Operator: Claro - America Movil Peru S.A.C
"For Hosting with other providers had no such problems ..
call the operator and tell me that I can not access the web through this off port 25 ... "
helps solve this.
Hello Zhunah5,

I'm sorry that you're having problems with through port 25. The message you're seeing asks you to contact the ISP support, as opposed to the Web Host. Also, by default, web pages are generally accessed over port 80, while port 25 is a default email port. Port 25 is considered the industry standard, but you can also use port 587 for email. If your issue is with port 25, we do NOT block that port with InMotion. You would need to speak with your Internet Service Provider (ISP) technical Support tech support team in order to determine why the port is not allowing access for outgoing emails.

I hope this helps to answer your question, please let us know if you require any further assistance.

Arnel C.