Prestashop Admin keeps logging out

  • Answered
When I try to make changes or do anything in the back office of prestashop, it logs out and I have to keep logging in. It is very annoying and I can't work on my shop. How can I rectify this?
Hello! Sorry to hear about the problems with PrestaShop. The admin has an option that checks for a dynamically changing IP address. You will need to turn option off in the administrator. It is under the Administrator Preferences. Turn off the "Check Cookies IP address". You can see a reference to this issue here. I hope this helps to answer your question, please let us know if you require any further assistance. Regards, Arnel C.