Problem with memory limit

  • Answered

I want to restore my website using all in one migration plugin for wordpress site, the file is over 2gb, but when it try to restore the database it always stuck at 80-90%, and when i go into cpanel and see the Physical Memory Usage is almost 100%, can i request to expand the memory usage?
IMH Support Agent 5
Hello jenius, Thanks for submitting a question regarding problems with memory limits. This depends on your hosting account. Memory limitations will be more strict in a shared hosting platform, and we would be more interested in finding an alternate solution for restoring your site, such as a website transfer request. However, in a VPS hosting plan there is more room for configuration. I suggest contacting Live Support, so they can verify your account and help isolate the source of the error. Best, Christopher M.