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Prestashop UPS v1.4.0 - by PrestaShop module

swranosky 5 years ago in Ecommerce / Prestashop 15 0
How do we implement an additional service rate group in the Service Configuration dialog box? We are currently set to "United States Domestic Shipments". We would like to also have shipping options to other countries, most importantly Canada. What do we need to do.
Hello Swranosky,

Sorry for the problem with the UPS shipping settings in PrestaShop. The problem may stem from the version of UPS module that you are using. As you may be aware there of different shipping modules which handle this issue in different ways. Currently, if you are unable to add a different shipper (still UPS but with Canadian rates), then you will need to consult with PrestaShop or look for a different shipping module that can handle your needs.

I hope this helps to answer your question, please let us know if you require any further assistance.

Regards,
Arnel C.