I have a website which has been uploaded from a cpanel tar gz backup and is operational but the backup is a year old.
I have a large backup file from my previous hosting company. It's too big to restore with CPanel. I uploaded it to my home directory. How do I restore it from my server's home directory? This is supposed to be possible with WHM, but is missing in my account. And in CPanel this feature is disabled and says to enable it in WHM, but there is no option to do that in WHM. I know I can open a ticket to do that, but I have a few accounts and want to do it myself if possible.
Hello, we accidentally deleted content from the primary sidebar in our wordpress website. Is this information automatically archived , or backed up for us ?
Thanks for your question in regards to updating your website from Filezilla. If you have a complete cPanel backup then you should be able to update the entire installation. If you're talking about updating incrementally (as in, a small part of the installation), then you need to be more specific of what you're trying to bring across. For example, if you have a database that you're exporting, then you could export to an SQL file and then update the database on the server currently hosting your site.
The cPanel restore is for the entire instance of hosting that you're using, so updating pieces of your website, you will need to focus on the elements (the files, databases, graphics, etc) that make up your site directly.
I hope this helps to answer your question. If you need further assistance, please let us know!Kindest regards,Arnel C.
If you have a VPS account, you may want to log into WHM as the "root" user. This can unlock options that are blocked to the normal WHM/cPanel user account. The option, in WHM, should be nested under Backup > Restore a Full Backup/cpmove File. If this feature is still not available to you, you'd be best advised to contact live support for guidance. They can advise you on steps you can take yourself to replicate the procedure for your other accounts.
Thanks for posting your question regarding uploading your backup to your new account. I'm sorry to see you're having difficulties. We do have an article for uploading files to your account. That should help you to get the backup uploaded.
Once you've uploaded the backup, you'll want to review our article for submitting a data restoration request, to restore the entire cPanel account. Be sure to note in the "additional comments" section or your request that this is a full cPanel backup and whether or not you wish to have the backup overwrite the account when it is restored.
Unfortunately, without root access, a full cPanel backup can not be restored. However, our Support team should be able to assist via the method outlined above. I hope this helps!
Thank you for contacting us about restoring a full cPanel backup. A complete cPanel backup should include everything as far as your website files and emails. I am happy to assist you, but could you provide more information on the specific changes you manually made via SSH?
I don't recommend installing/customizing anything (including WordPress themes/plugins) before restoring a full cPanel backup, since it will overwrite the account files.
Thank you for contacting us. If you are hosted with us, we can help you Restore your backup.
I looked your domain up and noticed it is hosted with GoDaddy, then I found their guide on migrating your cPanel from HostGator.
This should be a similar process when restoring your backup.
It is difficult to say how you deleted your files, since I could not find an account on our servers. Normally, I could check the logs for problems, and help narrow down the cause.
If you were working via SSH, it can be easy to delete files/databases en masse.
Hello [email protected],
Thank you for your question regarding restoring a backup! There are a few types of backups, so we would need to clarify that before proceeding. If you're trying to restore a full cPanel backup, then you would need to submit a support ticket to [email protected] as that will need to be handled by the Systems team. A partial backup in cPanel can be restored through cpanel. Check out this article for more details on that issue. There are also Database Backups and Backing up and Restoring websites using Softaculous. I am unable to find an account associated with your Support Center login, so I cannot verify what kind of backup you may be trying to restore. However, you can simply use the search functionality within the Support Center, or go to a search engine like Google and associate your search with InMotion Hosting (for example: "restore backups + InMotion Hosting") in order to find more specific articles to your needs.
I hope this helps to point you in the right direction. Please let us know if you require any further information or assistance.