Why is my domain info is accessible on web? [Domain Privacy]

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I have purchased my info protection with my domain but it is already on the web, so how come it is not protected???!!!!

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JT S.

Hello and thanks for contacting us. You can check domain WhoIs information with the whois CLI command and many online tools.

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Scott
Hello mohammedalkurdi, Thank you for your question on domain privacy. I did a check and do see that domain privacy has been installed for your domain. I ran a check on the WhoIs database and your contact information displaying the privacy information as it is supposed to. Kindest Regards, Scott M