Attempting to transfer hosting of our current website. It's been redirected on August 7th. What is BoldGrid and why do I have that installed? We asked for a back-up and migration of current WordPress site.
Name servers have been changed succesfully. We just want to change the hosting, not create a new website. Our current plan included migration transfer and back-ups. Can't find anything now. It appears a backup was made, how to I install it?