mobile version of my website won't update

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I updated my website with new information but the mobile version will not update. The updates show up on the computer and tablet but not on the mobile. Mobile is android and so is tablet. The updates were Paypal "Add to Cart" buttons with dates for classes and links to pay. I am new at this so speak in simple terms!

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Ronnie H.
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Hello, and sorry to hear that you're having trouble with that update going through. From what you are describing, this sounds like a caching issue. Try clearing your mobile browser cache, or visiting the site with a private/incognito browser mode from your mobile device. Also, if you are on a Shared WordPress Hosting plan and this is a WordPress site, you can use cPanel's cache manager to clear the NGINX cache as well. Hope that helps!

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Ronnie H.
  • Answer
  • Answered

Hello, and sorry to hear that you're having trouble with that update going through. From what you are describing, this sounds like a caching issue. Try clearing your mobile browser cache, or visiting the site with a private/incognito browser mode from your mobile device. Also, if you are on a Shared WordPress Hosting plan and this is a WordPress site, you can use cPanel's cache manager to clear the NGINX cache as well. Hope that helps!