my site is down and I have tried to reach every avenue for support through web site No ANSWERS has anyone had this probblem

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Alyssa K
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Hello cobblestone, 

Thank you for your question regarding Technical Support. Unfortunately, due to the ongoing COVID-19 pandemic, our staff have been experiencing a higher than normal volume of support requests. I can assure you that they are working as quickly as possible to provide a resolution to your issue. If you have not already, I recommend submitting a ticket by emailing [email protected] with a brief description of your issue. 

Best Regards, 

Alyssa K. 

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Alyssa K
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  • Answered

Hello cobblestone, 

Thank you for your question regarding Technical Support. Unfortunately, due to the ongoing COVID-19 pandemic, our staff have been experiencing a higher than normal volume of support requests. I can assure you that they are working as quickly as possible to provide a resolution to your issue. If you have not already, I recommend submitting a ticket by emailing [email protected] with a brief description of your issue. 

Best Regards, 

Alyssa K.