SSL certificate not active

Avatar
  • updated
  • Answered

I have installed the SSL certificate but next day when I check it is still saying website not secured.

Pinned replies
Avatar
JT S.
  • Answer
  • Answered

Hello and thanks for contacting us. Your SSL is active (you can test this using HTTPS://) but your website needs to be forced to redirect to using HTTPS via .htaccess or plugin. For now, I recommend you use our .htaccess article.

Avatar
Chris M
  • Answered

Thanks for submitting a question about the free SSL that comes with your account. The free SSL behaves exactly liked a paid SSL. The visitors will not need to agree to trust it. As with any SSL, you will need to make sure that every URL on your site is using the HTTPS protocol.

Avatar
JT S.
  • Answer
  • Answered

Hello and thanks for contacting us. Your SSL is active (you can test this using HTTPS://) but your website needs to be forced to redirect to using HTTPS via .htaccess or plugin. For now, I recommend you use our .htaccess article.

Avatar
Chris M
  • Answered

Thanks for submitting a question about free SSL. Yes, we have a service called AutoSSL, which generates an SSL for any domain you're hosting with us.

Avatar
Chris M
  • Answered

Thanks for submitting a question about using SSL on your site. You will need to "force" traffic to use https for any domain request. We recommend forcing https with the .htaccess file. However, if you're using WordPress, we recommend using a plugin like Really Simple SSL.

Avatar
Chris M
  • Under review

No problem. We have a free SSL available for any domain associated with your account. You just need to activate your free SSL in order to use it.