Have INBOX and OUTBOX. No SENT or TRASH Folder. Outlook 2013 Why?

  • Answered
New account set up. Using Microsoft OUTLOOK 2013. Sent first message and I received an error message from OUTLOOK claiming that my message could not be saved because there was/is no SENT box. I note there is no Trash folder as well. I need to save SENT mail and I need to save TRASH. How do I set up these folders?
Hello, Sorry to hear about the problem with the email client. You probably need to subscribe to the folders. Check out our article on Subscribing to IMAP folders in Outlook 2010. The process will be very similar in Outlook 2013. If you want their direct documentation, check it out here. Kindest regards, Arnel C.