How do I know why my site is down?

  • Answered
My Wordpress blog site has gone down for about 15 minutes. How do I know if that is a result of too many hits, or if it's an InMotion issue?

Hello Ccapal, Apologies for the downtime - if you're unable to get a clear indication of what's causing your Wordpress site from appearing, your best bet would typically be to contact technical support. I have been looking at your site, and it appears to be a server related issue. It's a bit sluggish loading, but I was able to get it to appear. Our systems team is aware of the issues on the server and they are reviewing the server to make sure that it is back to nominal performance. If your site continues to be slow, you may to review the following article: Why is my server slow and how to run a ping/tracert Run the ping/tracert diagnostic and then send the results to [email protected] so that they can review the issue coming from your location (using the diagnostic data). Apologies again for the issues and please let us know if you require further assistance. If you have any further questions, please contact technical support available 24 hours a day / 7 days a week. Regards, Arnel C. Community Support