Links are loading without thumbnail images in Facebook

  • Answered
Hi Everyone,

Links from our website is loading without thumbnail images in Facebook. I did use FB lint tool to debug the issue and is giving an error stating that the image is not found.

Here are some links which you can post in FB wall and see that the thumbnail images are not loading with link:


Vineeth M K

Thank you for your question vineeth!

Sorry for the trouble with the connection with your images from Facebook. Its difficult to say why one image would load and another image would not with what was given. Do you have Hotlink protection on?

We do see in your notes that you have mod_security errors. Its possible you may have mod_security flagging your images as malicious.

Also, recently Facebook is requiring connections from Facebook to be an SSL connection. You will need to use the following.

The problem with that is your Server does not have an SSL certificate. VPS and Dedicated servers do not have an SSL installed on them unless you install one. Shared servers can use the Shared SSL. If you need an SSL certificate installed you can request an SSL in your AMP panel.

In order for us to be able to diagnose this, we will need the steps to replicate the problem. Please contact support and see if they can look at your Facebook links and have our higher support to check your logs on your VPS.

Best Regards,
James R