Web Sites down

  • Answered
I received an email mid-day yesterday that my annual payment was received, and since then, my websites have disappeared, including my mail. How do I get them back online?
Hello cpukanecz, and thanks for your question. It looks like 2 of your 3 domain names have their domain registration expired and that's why when you try to pull them up in a web-browser it's showing a default related searches page, and why your e-mail wouldn't be working. I would recommend contacting us directly so that full account information can be disclosed and not viewed publicly here. You can either give us a call or start a live chat from the top of our website, or submit a support ticket regarding these matters. In order to submit a ticket, please shoot an e-mail to ([email protected]) being sure to include your username, and the original cPanel password of your account or the last 4 digits of the credit card on file for verification. Or you can submit a ticket directly through our support interface here: Submit a support ticket Please let us know if you have any other questions at all. - Jacob