I think I accidentally deleted the SSL certificate I needed that Cpanel Generated..EEK..Help please?

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I think I accidentally deleted the Auto SSL certificate for my new site.  It keeps giving an error and saying it's self signed and for addondomain.maindomain.com not the main addondomain.com.

It only has 1 private key while my other sites have multiple.

This always confuses me when setting up a new site.

Thank you for your help!

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Satisfaction mark by Becca 5 years ago

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Duplicates 2
HellO. Please note that when I logged into Cpanel, I saw an error message under Primary Domain (Self -Signed Certificate). "This Certificate has the following errors, Certificate 1 . . . has 1 validation error DEPTH_ ZERO_SELF_SIGNED_CERT
Avatar ayo
How can I renew my SSL?

I keep getting e-mails from my "Cpanel" saying my SSL will expire very soon, but with *NO* information or links at all on how to do that. Please explain in detail what I should do. The SSL section on my Cpanel also has NO information on how to do this.

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Becca
Quote from anonymous

Hello and thanks for asking. You may be able to rerun AutoSSL to resolve the issue. Otherwise, I recommend you contact Live Support for further support.

Thank you JT.

I had started running AutoSSL earlier and I think I was just being super impatient (it's a real problem).  The certificate is now installed correctly.

Best!

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anonymous
  • Answered

Hello and thanks for asking. You may be able to rerun AutoSSL to resolve the issue. Otherwise, I recommend you contact Live Support for further support.