Virus invasion reported on our website. Please advise.

William

5 years ago
updated 5 years ago
Answered

How would you rate the customer service you received?

Satisfaction mark by William 5 years ago

was told tech would scan site, as they have before. I don’t have time to go through the process proscribed in your email. Please complete scan and advise on findings. 

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anonymous

5 years ago
Answer
Answered

Hello and sorry about your issue. Please see our hack recovery article and email our Live Support for a security scan and further advice.

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5 years ago

I understand your frustration. However, as I don't have access to your account, you'll have to contact our Live Support to initiate the security scan.