Hello Healthystar, Sorry for the problems with your website. The Support Center website does not have direct access to your account, so we recommend that you speak with our live technical support team via chat/phone/email. Make sure that you provide as much detail as possible as the 500 error is a very general one. Also, please provide verification for your account in order to have your request serviced in a timely manner. If you have any further questions or comments, please let us know. Kindest regards, Arnel C.