Website is down (powered by Ghost)

  • Answered
My domain name is (shared hosting account).
I run a ghost blog. Everything was working just fine until yesterday. Today I accessed my website and received a unable to connect enoent /tmp/mysql.sock error. I went to Softacoulus and modified Ghost installation details to restart node. Now I get error 503 - service unavailable and I can't get the website running again.
What could be causing this issue?
Thank you.
Tim S.
Good morning,

Thanks for your question about Ghost. Per their own documentation:

"Auto-installers such as Softaculous are not supported. They generally set Ghost up incorrectly and make it impossible to upgrade later. We don't recommend using them.

Ghost will not run on shared/cPanel hosting designed for PHP applications."

I suspect this is the reason you are running into issues. I hope this helps!


Tim S