Email Arriving as Plain Text

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I have an online form that has been set up to send mail as HTML. Worked fine last night. Today's email arrived as plain text. I have had this same problem using the same form software on different, unrelated websites that share the same hosting company, InMotion.

I have applied all fixes recommended by the software company to no avail. Is there something happening with your shared hosting that is causing this to happen?



Thank you for contacting us about a form sending emails as plain text. First, I recommend checking your email settings, to ensure it is capable of receiving emails with HTML. For example in Gmail will display emails differently based on your browser.

We saw a form on your site and tested it, but will need some additional information. Are you using WordPress? Can you provide a link to the Form?

How did you create your form? Are you using a 3rd party plugin/Theme? Which one?

Have you gone through our Common WordPress Troubleshooting Techniques guide?

Let us know if you have any further questions.

Thank you,