email delivery issues for error code 550 5.4.1

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I have a problem receiving emails after creating an email account on one of my domains. I can send an email and the recipient receives it marked as SPAM, but I cannot receive emails because it bounces back with error message 550 5.4.1

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Stormy Scott
  • Answered

Hi Dejan, 

I'm sorry that you're having trouble receiving emails to the email account you've recently created. If you've recently made changes to your DNS records, this could be the cause of the issue and it should be resolved once propagation is completed. If you haven't made DNS changes recently, review this article on additional reasons why you could be experiencing email errors. For additional assistance, I encourage you to reach out to our Support Department

Kind regards,

Stormy