Cannot receive email, but can send in webmail

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Can send email to myself in webmail. Noone from our domain can receive external emails. This happened overnight out of nowhere

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Alyssa K
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Hello Anonymous, 

Thank you for your question regarding email. Based on the information provided, it is possible that there is an issue with your server's mailbox settings. If an email client is being used, it may be due to incorrect settings within the client itself. I recommend checking the server settings in cPanel. Also, try sending an email to yourself from an external email as any bounce-back messages received may assist in troubleshooting. 

Best Regards,

Alyssa K.

Avatar
Alyssa K
  • Answer
  • Answered

Hello Anonymous, 

Thank you for your question regarding email. Based on the information provided, it is possible that there is an issue with your server's mailbox settings. If an email client is being used, it may be due to incorrect settings within the client itself. I recommend checking the server settings in cPanel. Also, try sending an email to yourself from an external email as any bounce-back messages received may assist in troubleshooting. 

Best Regards,

Alyssa K.