All of my outgoing e-mails are being flagged as SPAM

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How do I make this stop happening?

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Ronnie H.
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Hi, James! Where and how are the emails being flagged? 

If they are being flagged as spam by our outgoing spam filters, a few things can be responsible. One that I see quite often is excel spreadsheets: certain macros can accidentally read as malicious code to the outgoing filter. 

If it's an issue with outgoing mail, please get in touch with our 24/7 Support Team and request that mail from the domain be whitelisted. 

If your email is being labelled as spam by the recipients, we have a few tips on dealing with the issue. Make sure you have strong SPF records, and follow other email best practices. Also, be sure your domain is not on a blacklist as that would contribute to the problem. If so, we can assist with de-listing. Hope that helps!

Avatar
Ronnie H.
  • Answer
  • Answered

Hi, James! Where and how are the emails being flagged? 

If they are being flagged as spam by our outgoing spam filters, a few things can be responsible. One that I see quite often is excel spreadsheets: certain macros can accidentally read as malicious code to the outgoing filter. 

If it's an issue with outgoing mail, please get in touch with our 24/7 Support Team and request that mail from the domain be whitelisted. 

If your email is being labelled as spam by the recipients, we have a few tips on dealing with the issue. Make sure you have strong SPF records, and follow other email best practices. Also, be sure your domain is not on a blacklist as that would contribute to the problem. If so, we can assist with de-listing. Hope that helps!