I lost the Boldgrid live version of my site.

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Working with my WP Staging site, at some point I lost the Boldgrid live version of my site.

Can you help solve this problem?

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Ronnie H.
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If you're using the Total Upkeep plugin which you should have access to, I would suggest restoring a backup of your live site. If you are using a different backup system, please be sure that you have the backups you need saved (and that they will not be deleted after a set interval). Then, if you need help restoring the site, please submit a data restoration request and we would be happy to assist you with restoring the backup. Hope that helps!

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JT S.
Quote from alan

Thanks,

Where do I submit a data restoration request?

You can submit a DRR in AMP.

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alan

Thanks,

Where do I submit a data restoration request?

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Ronnie H.
  • Answer
  • Answered

If you're using the Total Upkeep plugin which you should have access to, I would suggest restoring a backup of your live site. If you are using a different backup system, please be sure that you have the backups you need saved (and that they will not be deleted after a set interval). Then, if you need help restoring the site, please submit a data restoration request and we would be happy to assist you with restoring the backup. Hope that helps!