Recently I could no longer receive or send email in Outlook from home. I have always been able to in the past. Error message 0x8004Df0A.

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Arnel C
  • Answered

Hello Spollard,

Sorry for the issues with no longer being able to send or receive email in Outlook.  The error message that you're seeing does not come from InMotion.  That is an Outlook error code.  The error that you are seeing is related to problems in regards to your Outlook PST file.  It may be corrupted, inaccessible, or it's exceeded its size limit.  When I search for more information on this error, this link from Microsoft gives information on this issue. They advise trying to repair the Outlook data files.

If you continue to have problems you may want to reach out to our live technical support team.  They will be able to directly look at your account with proper verification.  Note that access through phone support is temporarily unavailable.

If you have any further questions or comments, please let us know.

Kindest Regards,

Arnel C.