Help to install inkscape plugin

  • Answered
We are getting a Magento site installed on one of our domains. The supplier asks for this, "Also, please send over your server root access/SSH details so we can install the INKSCAPE Plug-in which is necessary for functioning of designer application." Do you have this plugin already? If not where do I find the information to give the supplier.
Hello, Sorry for the problem with the plugin installation. Unfortunately, we do not have that plugin. As you are on a shared server account, there is no way that the server root access would be shared for the installation of the plugin. We would recommend that you upgrade your account to a VPS or Dedicated server where you can obtain root access. Apologies again for the trouble with the installation. If you have any further questions or comments, please let us know. Regards, Arnel C.