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WHM login user name doesn't match cPanel login user name

dwebbd 5 years ago in Our Software and Tools / Whm 0
I just got a Reseller account with you. In the main Cpanel there is my Domain name and to the right another name in brackets. When I attempt to login to WHM from my cPanel screen, I'm redirected to the WHM login screen with that same name in brackets (somename). This name DOESN'T match my cPanel login so I have no clue what to use as a password?
Hello dwebbd, Thank you for your question about the WHM login username. We're glad you were able to get logged in. For anyone else who may find this post, here are some helpful links: If you have any further questions, feel free to post them below. Thank you, John-Paul